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Goal Plans

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Each of our products have individual storage instructions, be sure to check each product's packaging to make sure! 😃

Can I freeze the meals? | Goal Plans

About our Menu 🍲

Can I pause or cancel my subscription?

How flexible is my subscription?

How do I make changes to my subscription?

How do I change delivery date or delay my next delivery?

How do I change how often my box arrives?

Can I change the email address on my account?

How do I change my meals?

How do I update my delivery address?

How do I update my card details?

How do I edit my phone number?

How do I update my Password?

How do I update Marketing preferences?

How secure are my details?

Your account & subscription ⚙️

Can I pay with cash?

When will you charge me?

How do refunds work?

What happens if my payment fails?

What payment methods do you accept?

Payments & Promos 💷

Where do you deliver to?

How are the meals delivered?

What happens if I'm out?

What days do you deliver?

How do I track my order?

What if I have a problem with my delivery?

Delivery 🚚

Are your meals Gluten Free?

Can I heat in the oven?

How do I prepare my food?

What if there are issues with my meals?

Can I freeze the meals?

How long do the meals last?

How will I know what each meal contains?

Can I return the meals?

What size are the meal portions?

How to store my dishes + how long do they last?

Where are the spice ratings for your meals?

Where can I find the nutritional information?

How do I apply a discount code to my order?

How do I apply a discount code to my subscription?

Can I make a one-off order?

How do I filter the meals on your menu?

Do I need an account to sign up?

Am I tied in forever?

What does delivery cost?

How does it work? 💡

My order is missing items!

My order hasn't arrived

My products have arrived damaged

How to contact us

Order issues 📦

Press and Media enquiries

Product Substitutions and Out of Stock Items

Product nutritional information

Bessert Product recall

Product & Stock Queries 👩‍💻

Problems with the mobile site

Problem with the website

Website Support 🔧

Can I freeze the meals?Updated a year ago